How we collect, use, and protect information.
Last updated: May 27, 2026
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, company name, project details, support requests, and messages sent through our website or other communication channels.
We may also collect basic technical information such as IP address, browser type, device information, pages visited, form submission metadata, and server logs for security, fraud prevention, troubleshooting, and website operation.
How We Use Information
- To respond to inquiries, provide estimates, and communicate about services.
- To deliver, maintain, troubleshoot, and improve websites, applications, hosting, and support services.
- To send service-related notices, alerts, reminders, and operational updates.
- To protect our systems, prevent abuse, and comply with legal obligations.
Text Message Privacy
If you provide your mobile number and opt in to receive text messages, we may use that number to send service-related texts, support updates, appointment or project reminders, outage alerts, and other communications related to your relationship with Rubano Enterprises, LLC.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at contact@rubanoenterprises.com.
We do not sell, rent, or share mobile opt-in information or text message consent with third parties or affiliates for their marketing or promotional purposes.
How We Share Information
We may share information with vendors and service providers who help us operate our business, such as hosting providers, email providers, SMS providers, payment processors, analytics tools, and security services. These providers are only permitted to use information as needed to provide services to us.
We may also disclose information if required by law, legal process, or to protect the rights, safety, and security of Rubano Enterprises, LLC, our clients, or others.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and meet legal or operational requirements. Contact form submissions, project records, and support communications may be retained as business records.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access, correction, or deletion of personal information by contacting us. We may need to retain certain information where required for legal, security, billing, or legitimate business purposes.
Contact
Questions about this Privacy Policy can be sent to contact@rubanoenterprises.com.